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How to build a profitable, effective CX Improvement Strategy with the quickest ROI possible!

Find a Thought-Leading Expert

The Best Customer Guide has partnered with a number of market-leading organisations and institutions to help develop and promote the industry worldwide, bringing together the knowledge, expertise, services and products you need.

Please feel free to search our roster of Thought Leaders, Fellowships and Associates to find the people and companies you need to answer your questions, to provide information, or even to team up with.

Find an Expert

Click here for search tips

You can search for any combination of single words, names or multi-word phrases. Phrases (words that must be found together) should be "in double quotes like this".

You can start any word or phrase with a + (e.g. +loyalty or +"best customers") to ensure your search results do contain that word or phrase.

Similarly, you can use a minus sign (a hyphen) to exclude results containing a word or phrase (e.g. -insurance or -"life insurance").

Note that the most common words (e.g. 'the', 'and' and so on) are not searched for unless they're part of a phrase (i.e. in quote marks).

TAKE YOUR PLACE AS A THOUGHT LEADER!

Throughout the industry, world-wide, business leaders look to true 'Thought Leaders' for the help, advice, opportunities, ideas and inspiration they need to grow their operations, boost their bottom line, build their customer bases and market shares, and increase the value of their business investments. And it's the thought leaders who benefit from all those new clients, contracts, consultancies, partners and supply opportunities.

Join our Thought Leadership Program, with all the associated benefits and opportunties that will keep you ahead of the competition...

How will we benefit from Thought Leadership?

  • Advertise directly through editorial, banners & newsletter content through the industrys's leading online news & research portal, The Best Customer Guide
  • Significantly greater corporate status within the industry, worldwide
  • FREE licenses for every single Report, Market Analysis and How-To Guide we publish throughout your membership
  • Answer finely-targeted questions from our subscribers, leading to pre-qualified sales leads
  • Help shape industry thinking on any relevant subjects and standards
  • Publish your own White Papers, free Downloads, and other online resources, with all downloads being tracked and reported back to you as 'contact permission granted' sales leads
  • Opportunities to propagate your organisation's views and methodology
  • Insert 'advertorial' articles into our weekly email newsletters, with any destination URL you choose for reader clicks
  • Provide practical know-how to draw customers toward your own products and services
  • Establish your organisation as a definitive authority and 'direction finder' within the industry
  • Provide your own News, Research, and Export Opinion articles for perma-linked publication in The Best Customer Guide
  • Identify potential new consultancy clients and undertake new advisory work
  • Publish details of your own Conferences, Seminars, Webinars, Workshops, Training Courses, or other events in our world-famous online Events Diary
  • Instant online reporting of all the questions, answers, clicks, downloads, sales leads and other activity relating to your Thought Leadership status

What's expected of Thought Leaders?

  • There are no major requirements for Thought Leaders, other than to provide as much input to our industry and online community as you can manage. For some that's a daily thing, while others may only provide content, answers or adverts every few months. Either way, the more you put in, the more you'll get out of it!
  • Whenever and wherever you advertise or promote your organisation, you have the right to display or print our 'Industry Thought Leadership' badge of honour
  • You will be able to publish and update your own Thought Leader's Profile page on our web site, which means providing your organisation's logo, sales contact details, and as thorough a write-up as possible about your products and services
  • Whenever one of our members asks a question that we feel you could answer, you'll need to decide if you can help and - if you can - answer within 2 business days. This is a key way of generating targeted sales leads for you.
  • Your Thought Leadership membership fee needs to be paid before your start date or renewal date otherwise your position on the panel may be offered to another company. But don't worry - we'll always let you know when it's due, long in advance. Payments can be made by MasterCard, Visa, PayPal, Bank Transfer or Cheque.

What Leadership positions are still available?

Although we strictly limit the number of places on our Thought Leadership Panel, there are still a few places open, split into three categories depending on your organisation's needs, size, and budget:

Silver Thought Leader

The Silver level of Thought Leadership brings with it:

  • a searchable Public Profile page with contact details
  • up to 2 banner ad-based campaigns a year (each for up to 2 weeks)
  • up to 2 email newsletter-based inserts a year (each for up to 2 weeks)
  • answering any number of 'Ask an Expert' enquiries (sales leads)
  • Single-user licenses for all our Reports & Guides published during your membership
  • any number of published News, Research and Expert Opinion articles
  • instant sales lead & activity reporting

Silver membership is available for only £995.00 a year, or only £3950.00 for 5 years, saving you £1025.00 and guaranteeing your place on the Thought Leaders Panel.

 1 YEAR (£995.00)   2 YEARS (£1990.00)   5 YEARS (£3950.00) 


Gold Thought Leader

The Gold level of Thought Leadership brings with it:

  • a searchable Public Profile page with contact details
  • up to 4 banner ad-based campaigns a year (each for up to 2 weeks)
  • up to 4 email newsletter-based inserts a year (each for up to 2 weeks)
  • answering any number of 'Ask an Expert' enquiries (sales leads)
  • Multi-user licenses for all our Reports & Guides published during your membership
  • any number of Events Diary entries
  • any number of published White Papers
  • any number of published News, Research and Expert Opinion articles
  • instant sales lead & activity reporting

Gold membership is available for only £2150.00 a year, or only £8600.00 for 5 years, saving you £2150.00 and guaranteeing your place on the Thought Leaders Panel.

 1 YEAR (£2150.00)   2 YEARS (£4300.00)   5 YEARS (£8600.00) 


Platinum Thought Leader

The Platinum level of Thought Leadership brings with it:

  • a searchable Public Profile page with contact details
  • up to 6 banner ad-based campaigns a year (each up to 4 weeks long)
  • up to 6 email newsletter-based inserts a year (each for up to 4 weeks)
  • answering any number of 'Ask an Expert' enquiries (sales leads)
  • Multi-user licenses for all our Reports & Guides published during your membership
  • any number of Events Diary entries
  • any number of published articles with downloadable files (with full tracking & reporting as pre-qualified sales leads)
  • any number of published White Papers
  • any number of published News, Research and Expert Opinion articles
  • instant sales lead & activity reporting.

Platinum membership is available for only £4250.00 a year, or only £17000.00 for 5 years, saving you £4250.00 and guaranteeing your place on the Thought Leaders Panel.

 1 YEAR (£4250.00)   2 YEARS (£8500.00)   5 YEARS (£17000.00) 


Sign up for Thought Leadership and Advertising now, and reap the rewards!

Click below to take your place among our industry's greatest and most respected Thought Leaders, and become part of the world's fastest-growing Best Customer initiative!

 GO SILVER!   GO GOLD!   GO PLATINUM! 

Get Your BCM Certificate or Diploma!

We offer professional career development courses in Best Customer Marketing, resulting in a full Fellowship and Diploma (the F.BCM career qualification), or we also provide Associate Memberships for those who simply want to be Certified BCM Practitioners (the A.BCM professional certificate).

Start your Career Development here!
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