Hotels.com has introduced new savings for its loyal customers through a new programme called 'Secret Prices', which offers its members a greater selection of hotel deals, many of which are not available through comparison web sites, including specially negotiated rates and subscriber-only deals. This article is copyright 2015 The Best Customer Guide.

To gain access to Secret Prices, customers can simply subscribe to Hotels.com emails, download the award-winning Hotels.com mobile booking app and/or sign up for the free loyalty programme, which has been rebranded from Welcome Rewards to Hotels.com Rewards.

Under the rebranded Hotels.com Rewards, programme members still earn a free night after every 10 nights stayed at nearly 200,000 hotels across the world, with no blackout dates.

Existing Welcome Rewards members automatically become Hotels.com Rewards members and continue to earn free nights without experiencing any changes to their account or the way in which they earn free nights. They also enjoy the added benefit of the Secret Prices programme.

The Hotels.com Rewards loyalty programme currently claims more than 15 million members and to-date has awarded more than 3 million free nights. Hotels.com provides access to some 510,000 properties around the world.