In the US, Starbucks has entered into a letter of intent with the popular music streaming service Spotify to establish a multi-year relationship that will link its 7,000 company-operated stores in the US and 10 Million My Starbucks Rewards loyalty members with Spotify's 60 million+ global users. This article is copyright 2015 The Best Customer Guide.

This interconnectivity will allow Starbucks MSR members unique access to Starbucks music on Spotify, the ability to influence in-store playlists as well as opportunities for Starbucks MSR members to earn Stars as Currency.

"For over 40 years, music has played a vital role in Starbucks Third Place experience - inspiring our partners and customers in unexpected ways that have helped to shape the global pop culture. And we are delighted and honoured to bring Spotify directly to our customers," said Howard Schultz, chairman and CEO for Starbucks. "By connecting Spotify's world-class streaming platform into our world-class store and digital ecosystem, we are reinventing the way our millions of customers can discover new music."

Through a phased rollout in 2015 throughout Starbucks company-owned locations in the US, followed shortly thereafter in Canada and the United Kingdom, the agreement specifies that Starbucks and Spotify will collaborate on a next generation music ecosystem. As part of the agreement, Spotify Premium will be promoted in these stores.

Coming first, Starbucks 150,000 US-based partners (employees) will receive a Spotify Premium subscription, followed shortly thereafter by partners in Canada and the UK. Starbucks partners can help shape the in-store music programming using tools provided by Spotify. These partner-influenced playlists will then be accessible on Spotify via the Starbucks Mobile App so that customers can stream music anywhere, anytime from their mobile device.

In addition, Spotify users will enjoy opportunities to obtain Stars as Currency for My Starbucks Rewards loyalty programme. This will represent the first time that Starbucks loyalty programme stars can be accessed by a third party for the benefit of Starbucks MSR members and Spotify users. Spotify will also include a dedicated section on Spotify featuring new playlists from Starbucks and its most popular music from the past 20 years, available to all Spotify users.