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Fellows of The Best Customer Guide

Please feel free to search our roster of Fellowships, Associates, and Thought Leaders to find the people and companies you need to answer your questions, to provide information, or even to team up with.

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You can search for any combination of single words, names or multi-word phrases. Phrases (words that must be found together) should be "in double quotes like this".

You can start any word or phrase with a + (e.g. +loyalty or +"best customers") to ensure your search results do contain that word or phrase.

Similarly, you can use a minus sign (a hyphen) to exclude results containing a word or phrase (e.g. -insurance or -"life insurance").

Note that the most common words (e.g. 'the', 'and' and so on) are not searched for unless they're part of a phrase (i.e. in quote marks).


World-wide, companies are on the look-out for well qualified Diploma-level experts to take their businesses where they want to go, to help them grow their operations, provide better services, make better products, increase sales and profits, build their market share, and increase the value of their business. And it's experts like you who, thanks to their well-recognised Diploma in Best Customer Management, will get the first shot at the most lucrative job postings, contracts, consultancies and partnership opportunities.

Every year hundreds of professionals - both new and long-established - take the online BCM exam to get their Diploma in Best Customer Management, full Fellowship of The Best Customer Guide, and the prestigious F.BCM letters after their name - allowing them to drastically improve their career opportunities. Our Diploma is known and recognised the world over and is sure to be respected by potential clients, partners and employers alike.

Join our Fellowship Diploma Program to get your own Diploma in Best Customer Management and to use the coveted letters F.BCM after your name, along with all the other benefits and opportunities that consistently keep our Fellows ahead of the competition.

Get your Full Fellowship and BCM Diploma now, and reap the rewards!

 1 YEAR (£150.00)   2 YEARS (£300.00)   5 YEARS (£600.00) 

A full Fellowship and Continuing Professional Development (CPD) Diploma now costs only £150.00 a year (or only £600.00 for 5 years, saving you £150.00), and there's no need to have degree-level qualifications first. Our comprehensive online training provides all the Course Credit you need to earn and keep your valued Diploma.

How will I benefit from being a Fellow?

  • Increase your practical knowledge of Best Customer Management and marketing with our unique online education and CPD tools (Continuing Professional Development)
  • Get your Diploma in Best Customer Marketing to display online or to print and frame
  • Significantly greater personal status within the industry, worldwide
  • You can use the presigious letters F.BCM after your name to show you're a Qualified BCM Expert
  • You have the right to use our exclusive 'Best Customer Marketer' badge of honour, both online and in print
  • Use our famous Events Diary to publish details of any Webinars, Seminars, Conferences, Workshops, or other industry events you're organising or partnering with
  • Get privileged, high priority access to our Thought Leaders, to run ideas or questions past them in complete confidence
  • Get completely private and condifdential advice from them for FREE ... You could save thousands in consultancy fees and weeks of back-breaking research time!
  • Write, update and email your own research notes, linked up with the original articles, and with your own keywords added for per-project or per-topic searching later on
  • Submit your own Expert Opinion and Feature Articles for perma-linked publication in The Best Customer Guide - a key way to increase your reputation, presence and exposure industry-wide
  • Get the right to reproduce up to 12 web-site articles every year from The Best Customer Guide in your own personal blog or publication (all articles used must be credited appropriately)

What's expected of me?

  • There are no major requirements for our Fellowship Diploma Members, other than to make good use of the features and benefits we provide, and to use your privileged 'post-nomial' (the F.BCM letters after your name) whenever you can. And we always welcome new articles from our Fellows, even if that's once a quarter or even only once a year. Either way, the more you put in, the more you'll get out of it!
  • Whenever you advertise or promote yourself, online or offline, you have the right to display or print our 'Best Customer Management' badge of honour
  • You will be able to publish and update your own Fellowship Profile page on our web site, which means providing your contact details (to enable new clients or prospective employers to contact you) and as thorough a write-up as possible about your background and services - you can also link out to your own site to help improve your own search rankings
  • Your Fellowship fee needs to be paid before your start date or renewal date otherwise your membership position may be offered to someone else. But don't worry - we'll always let you know when it's due, long in advance. Payments can be made using any MasterCard or Visa card.

Click below to get your F.BCM Diploma and Full Fellowship, and start promoting yourself as part of the world's fastest-growing Best Customer initiative!

Yes, I want my Diploma & Fellowship, starting today!

 1 YEAR (£150.00)   2 YEARS (£300.00)   5 YEARS (£600.00) 

Get Your BCM Certificate or Diploma!

We offer professional career development courses in Best Customer Marketing, resulting in a full Fellowship and Diploma (the F.BCM career qualification), or we also provide Associate Memberships for those who simply want to be Certified BCM Practitioners (the A.BCM professional certificate).

Start your Career Development here!
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