Reset My Password

To reset your password, please enter either your Log-in User Name or the Email Address that's associated with your log-in. You can try entering both if you're not sure! On the next page we'll ask you one more question and ask you to set a new password, then you'll be logged in right away.
Login name
Your email

What is The Best Customer Guide?

We provide our members with free and unbiased news, research, know-how, as well as hard-to-find facts & figures to help you make more out of your customers, turning new or average customers into 'Best Customers', and then acquiring even more customers like them. Sign up free here.

A Sustainable Customer-Profit Strategy

We explain and illustrate all the 'Best Customer Management' (BCM) strategies, techniques & technologies you'll need for your marketing, advertising, retail and online operations, customer segmentation, risk profiling, competitor analysis & response, data management & analysis, supply chain & logistics, financial analysis, management buy-in & reporting, IT platforms, human resources and much more!